Delivery/Warranty
Payments and Ordering:
We accept Paypal, personal checks, or USPS money orders. Please use flyingdragonairrifles@hotmail.com when making payments manually through PayPal.
We have added the ability to order directly from our site using Pay Pal. This service is currently being expanded and provides a secure and safe way for customers to easily purchase rifles with minimum hassle. We do not recieve or store the secure financial information provided by customers during the ordering process. Check back frequently and visit our News/Announcements blog to keep up with the latest developments.
You can also contact us directly for special orders and service needs. Please have the model and caliber desired ready and e-mail us at flyingdragonairrifles@hotmail.com, send a request using our Contact Page, or call 515-924-3699. Please be sure to include any questions or special requirements you may have.
All orders are subject to availability. We encourage customers to contact us to ensure a particular item will be available prior to purchase.
Service/Repairs/Tuning:
For tuning or repairs, please e-mail or call to discuss your particular requirements. We tune and service a wide variety of makes and models and are one of the foremost experts on tuning and modifying the QB78, QB79, and AR2078 series of Chinese CO2 air rifles. We offer tuning services for spring powered air rifles, gas piston air rifles, and CO2 air rifles.
We offer different tuning levels tailored to the customer’s requirements. We can tune for power, smoothness, accuracy, and reliability according to the customer’s specifications. We offer custom services such as barrel recrowning, trigger upgrades, valve modifications, spring to gas piston conversions, and a whole host of other air gun tuning and modification procedures.
Shipping Information:
***You must be 18 or older to order airguns.***
All items will be shipped by UPS, or by USPS for small items within continental United States.
Free shipping only in Conus. Shipments to HI, PR, AK require a $30 shipping surcharge. We do not ship to states where air gun sales are prohibited.
It is your responsibility to check your state and/or local laws to make sure that you are not violating any laws by purchasing an air gun.
All orders are subject to availability.
We usually ship orders:
80% same business day (when you place order early)
15% within two business day
5% within five business day
Warranty and return policy:
We will repair or replace defective rifles tuned by Flying Dragon Air Rifles for the life of the rifle. This does not cover normal wear items, improper use or abuse .Customer modification of rifle voids warranty. Damage to rifle due to ignorance is not covered under warranty.
Disassembly by customer of any products we sell voids warranty.
Pay Pal is well aware of our warranty and stands behind it...
Special order and custom rifles may be returned for repair only.
All PCP rifles will leak at some point, if you can not do repairs of leaks do not purchase.
Xisico USA, Inc. provides a one year limited warranty on all non tuned and non modified airguns (stock excluded).
Certain items will not be covered under this return policy and will be noted as such in their product descriptions. All sales of tuned rifles are final. Tuned rifles may be returned for repair only, no refunds as they are made for the customer as ordered. Rifles claimed to be inaccurate will be tested and if the barrel is defective the barrel will be replaced at no cost. If a claim of inaccurate barrel is determined to be caused by incorrect pellet selection or customer error customer will be assessed testing costs at the rate of $50 per hour. Factory accuracy numbers will be used to determine inaccurate barrels. Factory specs are as follows: 10 yards at 1/5 inch, 20 yards 3/4 inch, 30 yards 1 inch. Accuracy beyond 50 yards is not warrantied. Setting triggers below 2 lbs. voids warranty on all spring powered rifles, it is easy to determine this has been done so customers should not do so.
There is a minimum 25% restocking fee for all non-defective products returned. This includes problems with wrong use, improper installation, etc.
Returns and refunds do not apply to "I don't like it" complaints, rifle must be defective for refund.
Purchases by customers that do not fit their requirements are not refundable. Customers must make sure the item purchased does what they want it to.
Call for RMA before returning any product, RMA must be written on the outside of the shipping box and be readable when it arrives. Items returned without RMA will not be accepted.
Please email us, call, or use our contact form for return instructions. No unauthorized returns accepted.
All returned items should be shipped back with their original packaging, along with manual and accessories.
Customers must return items at his/her own cost. No COD returns accepted.
Shipping and handling charges are not refundable.
By ordering from Flying Dragon Air Rifles customer agrees to abide by warranty and all decisions made by Flying Dragon air rifles and it's employees.
Please contact us with any questions regarding our products, services or website!
Flying Dragon Air Rifles
208 Walnut St.
Burt, IA,USA 50522-0292
515-924-3699
flyingdragonairrifles@hotmail.com
~Flying Dragon Air Rifles~
Web Home of Professional Air Gun Tuner Mike Melick